Refund policy

Arto Choice | Refund Policy

At Arto Choice, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a 14-day return policy under the conditions outlined below.

🕒 Return Eligibility

You have 14 days from the date you receive your order to request a return.

To be eligible for a return, the item must be in the same condition that you received it: unused, undamaged, and in its original packaging.

Proof of purchase or order confirmation is required.

📩 How to Start a Return

To initiate a return, please contact us at:
📧 artochoice@gmail.com

Our support team will guide you through the return process.
Please note that items sent back without prior approval will not be accepted.

⚠️ Damaged or Incorrect Items

Please inspect your order upon arrival.

If your item is defective, damaged, or incorrect, please contact us immediately.

In such cases, Arto Choice will cover all return costs, and you will be offered either:

A full refund, or
A replacement item, based on your preference.
🔄 Change of Mind

If you wish to return an item due to a change of mind, return shipping costs will be the responsibility of the customer.

💳 Refund Process

Once we receive and inspect your return, we will notify you about the approval status.

If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

Please note that processing times may vary depending on your bank or payment provider.

📧 Contact Us

If you have any questions regarding returns or refunds, feel free to contact us at:
artochoice@gmail.com